Frequently Asked Questions

OUR LESSONS

Who are these lessons suitable for?
Our lessons are designed to be suitable for anyone.

When can I take the lessons?
Once you have signed up, you will be able to book your trial lesson.

Where can I take the lessons?
Since we use Skype and Google hangouts as a communication method, you can be anywhere you want when sitting our lessons!

Is video used or just audio?
Audio and Video, unless the student decides not to use the video feature.

Are you able to teach more than one person during the same lesson?
Sure! Just please let us know at support@languag3online.com

Are lessons suitable for children and teenagers?
Sure! All our teachers have a solid formation in teaching all audiences

Is there a standard program or will you assess my current level?
Both are true. We do have a recommended standard program to assure the student reaches fluency, but the way to go through the program is completely tailored to your needs.

Do you have a refund policy?
Sure! Besides our free trial lesson, if you find our services do not meet your expectations, you can ask for a refund before your second package lesson.

How do I schedule a free trial lesson?
Just click on the free trial lesson! You will find that button on our homepage, but also in your logged-in page.

Do you offer discount coupons?
Sure! If there is a coupon available at the moment, you can find it here

OUR SCHEDULING SYSTEM

How do I access the booking system?
Our booking system can exclusively be reached through the button designed for that purpose In your logged-in page.

How Do I reschedule or cancel a lesson?
You can reschedule a lesson talking directly to your instructor, up to 24 hours before the lesson.

TUTORS

Are your tutors native?
Yes, we have a very strict policy about it, and only hire native tutors.

Are your tutors really professionals?
Yes, in the cases one of our instructors is not an applied linguist or teacher of a tongue as a second language, they have extra certifications to teach in their respective countries.

Will my lessons always be with the same tutor?
In most cases, yes. If you would like to change your tutor, please let us know through Support@languag3online.com

How do I apply to teach at LANGUAG3?
If you are interested in being part of our team, and you are a native professional teacher, send your CV to support@languag3online.com

GUEST POSTS

Do you accept Guest Posts?
Yes, we are accepting guest posts, as long as they are strictly about Spanish Learning, Grammar, Activities, Exercises, or Language learning in General. We will include a link to your blog or site, provided it is a high-quality post that is useful for our audience.

How do I submit a guest post?

Please send your pitch or finished post to Support@languag3online.com. You will be notified within 4 business days about the status of it.